Policies and Procedures
Clients are solely responsible for reading and following our guidelines to ensure an enjoyable practice. By attending class you are agreeing to our guidelines and policies.
1.) Payments and fees are due in full at the time of registration or before class starts.
2.) No student is allowed entry after the start time of class. Please allow yourself enough time to arrive and get situated. Arrival past start time may result in a forfeit of your reserved space.
3.) In order to maintain a safe teacher/student ratio, we may limit the number of students per class. Signing up means you are reserving a spot with a yoga instructor. Please be respectful when signing up for classes. If you do not plan to attend, this may be taking an experience from another student.
4.) No shoes allowed in studio. Leave your worries and your shoes at the door.
5.) No cell phones allowed in the studio. Ringing cell phones can be very disruptive. Please allow yourself to be "unplugged" while you are here.
6.) No pets allowed in studio. As much as we LOVE our four legged friends, we ask that you keep them at home.
7.) Please be conscious of perfumes, oils and lotions, as this may be disruptive to the yogi friends next to you.
8.) All 'Ohana contract members must keep an updated credit card on file or their account will be considered inactive.
9.) When utilizing 'Ohana Mats we ask that you return the mats to the rack in an orderly fashion the way you found them.
10.) All props offered by 'Ohana must stay in the studio and be return to there proper places.
To keep peace within the Ohana Community and to ensure class times and attendance operate efficiently, we ask that all students read and comply with our cancellation policies.
1.) In case life gets the best of you, we ask you cancel your reserved space in a timely manner to allow another yogi to take your place.
2.)EARLY BIRDS (5:30am)- We require 3+ students to attend , and be signed up by 9pm the evening prior. Low numbers will result in cancelation of the morning class. Best effort will be made to inform clients of a cancellation, but we suggest checking the class schedule the morning of, before heading out to 'Ohana.
3.) A class MUST HAVE 3+ people signed up in attendance at least 2 hours prior to start time in order for class to be held. In addition to the daily 3+ policy, a class time must have 3+ people in attendance consistently for 4 weeks. If class fails to reach attendance quota it may be subject for change or removal. This is to ensure we are offering classes that appeal to everyone and energy is being omitted and obtained.
4.) Annual Contracts- All contracts (memberships) excluding the 4 month membership are ANNUAL (from date of sale). If you choose to terminate the annual or family membership before the original date of expiration you will be subject to a termination fee of 3 months of the membership cost. From the date of notice you will be required to pay (monthly or in full) the 3 month early termination fee. However, you will still be able to utilize the membership until the NEW expiration date is to occur.
5.) Once a purchase of services is made there will be NO refund. In event of wrongful purchase, contact the owner to correct this within 24 hours.